Customer Forum

  1. Hire More Staff

    I requested my CDs to be shipped to me at the end of May.

    It is mid-August.

    Still waiting.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. error message

    When upon streaming an album for about three songs in, the Murfie player abruptly stopped and an error message appeared.
    Something about Server issue and "idle:. Network Server dropped?
    This is an unacceptable

    1 vote
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  3. Download Issue 12/12/18

    Hello Murfie Customers,

    We are currently experiencing an issue with downloads where the download link leads to a "404 Error" or dead page. We are looking into this issue. We apologize for any inconvenience this may cause. We will have everything up and running as soon as possible. Thank you for your patience.

    -Matt at Murfie

    5 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Get listed as an available service with Room Labs. Currently only Tidal and Qobuz are listed.

    Ron server/player combo is excellent. I want to include my Murfie library.

    3 votes
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  5. A message from the CEO

    Dear Murfie users,

    My name is Rex Mangat and I took over as CEO of Murfie in May of this year. Over the last few months, we have been rolling out improvements to the Murfie landing page and player that we hoped would enhance and improve the user experience for both new and existing Murfie members. Based on your feedback, it's clear that we didn’t meet expectations.

    I want to take this opportunity to apologize for the inconveniences you’ve suffered on account of the recent changes and give you some idea of what to expect in the future.

    The recent…

    1 vote
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  6. Can’t see more than one page of search results

    Now I cannot see more than one page of search results because the button to go to the next page is hidden along the right side of the screen like off of the screen. I can barely see the blue of the Page 1 button but nothing else. This is happening on both iPad and PC.

    3 votes
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  7. Search function, again...

    So you got almost 100 000 albums and no way to find your favourite or music close to your favourite music. Sucks. Just adopt Spotifys or Tidals function...

    1 vote
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  8. Support Amazon Echo, Google Home, Microsoft Cortana, Apple Home Pod

    There is large growth in the home speaker market. I play most of my music at home through Amazon Echo and Google Home. I would love to have Murfie as an option for playing music as a first class music player on these devices.

    8 votes
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  9. Integrate with Roon

    I am starting to use Roon to stream HiRez audio throughout my house, and they are currently offering integration with TIDAL. I'd love for Murfie to be integrated with them, too.

    (Roon is a piece of server software that both allows you to seamlessly browse your collection as well as streaming collections at home, as well as the catalogs on TIDAL. Murfie seems a natural match here, too.)

    https://roonlabs.com/

    6 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Allow Upload of Digitial Music Files

    I see in the new web player the Add Music section. I would love to be able to upload my purchased digital music so Murfie can house my entire music library for streaming.

    34 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  Rex responded

    We’re actively working on updating our platform to allow direct uploads. We’re working out a timeline as we speak and will let you know as soon as possible.

  11. Upload a cd library to Murfie without having to send in CD's.

    My CD library is kept on my computer hard drive (and computers break. Upload a library to Murfie for access. CD's take up too much space, they get damaged or even lost. This way they can be stored and available for access with peace of mind.

    5 votes
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  12. Combine Multiple Disc Albums

    I just looked at a Billy Joel Ultimate Collection album, a total of 4 discs, unfortunately someone apparently bought the 3rd disc, leaving discs 1,2, and 4 in the store, but who would want to buy that?
    The current system of listing discs separately is very non-intuitive and makes pricing and shopping much more difficult. Please find a way to make this experience more user friendly.

    30 votes
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    planned  ·  7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Thee site get broken?

    It seems the site is not working properly for now.
    Can't browse the album, could not login into player.

    Please investigate this issue.

    5 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. fix your web site

    its not working, it was never good but now...

    4 votes
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  15. highligt the songs you are buying for

    I'm new, desperate for FLAC music, not in the USA so erally hard to find a good site, i found murfie via a blog.

    Read the idea, loved it, signed up straight away, payed the fees due...

    And started browsing...i just brought my first disc, eric clapton, what attracted me was the price, 3$ i tough WOW a rip off .... didn't even think of it .... clicked so fast all the buy buy buy yes yes yes that i felt like a child at his first kiss ....

    then down load, the method put's E in easy

    pressed play…

    1 vote
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  16. Let us flag album streams that contain errors

    I have half a dozen or so albums in my collection that contain errors when streamed from a browser (mostly truncated tracks). It would be excellent to be able to flag these for review and re-encoding.

    1 vote
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  17. Accuracy of downloaded files via AccurateRip

    I've noted some ripping errors in downloaded files when checking them via AccurateRip. It would be nice to request another ripped copy option for download to avoid this as necessary. Alternatively, I could request the physical disc and rip it myself-but this costs more and I'd like to avoid that.

    6 votes
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  18. Player enhancements: online/offline playlists, repeat, shuffle, and Android Auto support

    The players, both on the web and phone apps, needs basic CD player functionality. In particular, We need:

    1) The ability to create and modify playlists that will show up between both phone app and web. This means they are backed up and won't be lost if we lose/replace/reset our phones.

    2) Features like Repeat One, Repeat All, and Shuffle.

    3) Android Auto functionality so the player can be used more easily and safely while driving. (I assume the same goes for the Apple equivalent.)

    4) With #3, we need the ability to download an entire playlist to our phones…

    14 votes
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  19. Vouchers

    ...when are they added to my account as they dont appear to be monthly....

    thanks

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. iPhone App needs some love n attention

    Hi!
    First off, I love Murphy, I love what you're doing and I'm so grateful that you exist! I have over 4,000 CDs with you.

    Unfortunately due to too many circumstances I have not been able to enjoy extended time searching and using the functions available.

    As I begin to do that now I have several initial suggestions but first I'll start with this issue. .
    re the iOS app.

    I was hoping to use the iPhone/iPad app most of the time since I don't always have access to my laptop but sadly, it's not functional beyond Artist/Album/ Play and…

    13 votes
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