Welcome to the Murfie Help Desk!

Here you'll find our Knowledge Base and forums. Feel free to contact us with any questions—we love to chat! :)

Knowledge Base

  1. The Basics 

    1. What is Murfie?
    2. How does Murfie work?
    3. Who owns the CDs and vinyl records at Murfie?
    4. Is Murfie available internationally?
    5. How much does Murfie cost?
  2. Buying, Trading & Gifting CDs 

    1. How do I buy CDs on Murfie?
    2. Does Murfie have FLAC music?
    3. What happens when I buy a CD on Murfie?
    4. Do I need a credit card to use Murfie?
    5. Can I pay with PayPal?
  3. Streaming 

    1. How do I stream my music on Murfie?
    2. Can I stream on the website?
    3. Can I stream on my phone or tablet?
    4. What is your standard bitrate for free streaming?
    5. Is there lossless streaming on Murfie?
  4. Downloads 

    1. How do I download my albums?
    2. How do I open my download?
    3. How long does it take to get a download?
    4. Where is my download?
    5. What different download formats do you have?
  5. Sending CDs & Vinyl Records to Murfie (Digitizing) 

    1. How do I send CDs or vinyl records to Murfie?
    2. How much does it cost to send CDs and vinyl records to Murfie?
    3. What’s a Shipping Kit?
    4. Where do I order a Shipping Kit?
    5. What should I send in with my CDs?
  6. Selling CDs 

    1. How do I sell CDs on Murfie?
    2. Can I sell CDs directly to Murfie?
    3. What happens when I sell a CD?
    4. How do I price my CDs?
    5. Can Murfie price my CDs for me?
  7. Shipping from Murfie 

    1. How do I ship a CD I purchased?
    2. Do you ship internationally?
    3. What are the international shipping rates?
    4. Do you have bulk shipping?
  8. Your Account 

    1. What if I forgot my password?
    2. How do I change the email address on my account?
    3. What are your membership options?
    4. How do I join Murfie Gold?
    5. How do I join Murfie HiFi?
  9. All articles 

    1. What is Murfie?
    2. Why is my band’s music on Murfie?
    3. How do I buy CDs on Murfie?
    4. How do I stream my music on Murfie?
    5. How do I download my albums?
    101 articles 

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